Privacy Policy

In compliance with the General Data Protection Regulation (GDPR) — EU Regulation 2016/679

1. Data Controller

The data controller for personal data collected on the website hauloa.com is [COMPANY NAME], whose contact details are provided in the Legal Notice.

For any questions: contact@hauloa.com

2. Data Collected

We collect the following data during your browsing or purchases:

• Identity: first name, last name
• Contact: email, phone (optional)
• Address: shipping and billing address
• Order: purchase history, shopping cart, invoices
• Payment: bank details (processed by our payment provider Shopify Payments — not stored by Hauloa)
• Browsing: cookies, IP address, browser type (see Cookies section)

3. Purposes of Processing

4. Recipients

Data is never sold to third parties. It may be communicated to:

• Shopify: hosting of the e-commerce platform
• Payment providers: Shopify Payments, Apple Pay
• Carriers: Colissimo, Mondial Relay, DHL, UPS (for delivery only)
• Klaviyo: sending marketing emails (only with consent)
• Competent authorities: upon legal request

5. Retention Period

• Customer account: 3 years after the last interaction
• Invoices: 10 years (tax obligation)
• Marketing data: 3 years after the last contact
• Cookies: maximum 13 months

6. Transfers outside the EU

Shopify is partially hosted in the United States and Canada. These transfers are governed by the European Commission's Standard Contractual Clauses (SCC). For more information: Shopify Policy.

7. Your Rights

In accordance with the GDPR, you have the following rights:

• Right of access to your data
• Right to rectification in case of error
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object to processing (especially marketing)
• Right to withdraw your consent at any time
• Right to define post-mortem directives regarding your data

To exercise these rights: contact@hauloa.com with a copy of an identity document.

8. Cookies

Our site uses cookies to: ensure the shopping cart functions, measure audience (anonymized Google Analytics), personalize content, and — only with your consent — display targeted advertising (Meta Pixel, TikTok Pixel). You can manage your preferences via the cookie banner or your browser settings.

9. CNIL Complaint

If you believe your rights are not being respected, you can file a complaint with the CNIL:

Policy updated: June 2026. Hauloa is committed to respecting your privacy and GDPR legislation.